![]() First determine if you have a 32-bit or a 64-bit install of Windows 7. If you use Windows 7 and cannot access Remote Desktop Services (the public computer lab environment) or Remote Desktop Gateway (allows connections to research lab or other individual computers) please follow these steps:ฤก. Microsoft has released two Windows Updates that allow Windows 7 to use the newer security standards that DECS is now requiring. Please contact the DECS Support Office if you are having issues connecting with another version of Windows, Linux, or Mac. This article will explain how to restore Windows 7 connectivity to these DECS services. In the interest of security for all users, DECS recently implemented security changes that affect Windows 7 computers and their ability to connect to DECS Remote Desktop Services (RDS) and DECS Remote Desktop Gateway.
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